Terms and Conditions for Colour Wellness
Introduction Welcome to Colour Wellness. These Terms and Conditions (“Terms”) govern your use of our color analysis services and digital products provided by Colour Wellness (“we,” “us,” “our”). Colour Wellness is a hobby-based activity operating in Denmark, offering personal color analysis and related digital content. By booking a service or purchasing a digital product from us, you agree to comply with and be bound by these Terms. Please read them carefully.
Definitions
“Client” refers to the individual booking and receiving the color analysis service or purchasing a digital product.
“Service” refers to the color analysis sessions, consultations, and any related services provided by Colour Wellness.
“Digital Products” refers to any downloadable content, including eBooks, guides, and reports, available for purchase through our website.
“Consultation” refers to both in-person and online meetings where the color analysis is conducted.
Eligibility
Age Requirement: Clients must be 18 years or older to book our services or purchase digital products. Minors (under 18) may receive services only with written consent from a parent or guardian.
Client Responsibility: Clients are responsible for providing accurate personal information and following any preparatory instructions given prior to the service or purchase.
Booking and Payment
Booking Process: Services can be booked through our website at www.colourwellness.com.
Product Purchase: Digital products can be purchased directly through our website. Upon successful payment, you will receive a confirmation email with a link to the next steps. We will begin the color analysis after receiving all requested correct images and information from you. You will receive the final color analysis report in PDF format via email.
Analysis Timeline: We aim to provide the color analysis within 7 days of receiving all required information.
Payment Terms: Full payment is required at the time of booking or purchasing a digital product. We accept payments via credit/debit card and other secure online payment methods as indicated on our website.
Cancellation and Refund Policy
Cancellations: Clients may cancel or reschedule their service appointment up to 48 hours before the scheduled time. Cancellations made within 48 hours of the appointment will incur a 50% cancellation fee.
Refunds on Services: No refunds are available for completed services.
Refunds on Digital Products: Due to the nature of digital products, refunds are not available once the eBook or other digital content has been downloaded.
Service and Product Delivery
In-Person Services: In-person colour analysis sessions will take place in central Aabenraa, Denmark. The client must arrive on time and follow all preparatory instructions provided.
Online Services: Online colour analysis will be conducted via email. Clients are responsible for providing requested information and images.
Digital Product Delivery: Upon successful purchase, clients will receive an email with a download link for their digital product. The link will be valid for a limited time, so please download your product promptly.
Confidentiality: All client information, including personal data and colour analysis results, will be kept strictly confidential and will not be shared without the client’s explicit consent.
Use of Photos and Testimonials: With your consent, Colour Wellness may use before-and-after photos, feedback, and testimonials for marketing purposes. Your personal information will not be disclosed without prior consent.
Client Responsibilities
Preparation: Clients must follow any preparatory guidelines provided before their session, including removing makeup, informing us about natural hair colour, microblading, permanent makeup, and removing colourful contact lenses.
Participation: Clients are encouraged to actively participate in the consultation by providing honest feedback and being open to recommendations.
Digital Product Use: Digital products purchased from our website are for personal use only and may not be reproduced, shared, or distributed without our written permission.
Liability
Limitation of Liability: Colour Wellness provides personalised colour analysis recommendations and digital content based on professional expertise. However, we do not guarantee specific results, and we are not liable for any dissatisfaction or outcomes from the application of our advice or the use of our digital products.
Health and Safety: Clients are responsible for their own health and safety during in-person consultations. Colour Wellness is not liable for any injuries or adverse reactions that occur during or after the service.
Intellectual Property
Content Ownership: All materials provided during the consultation and all digital products (eBooks, guides, etc.) are the intellectual property of Colour Wellness. These materials are for personal use only and may not be reproduced, shared, or distributed without our written permission.
Digital Product License: When you purchase a digital product, you are granted a non-exclusive, non-transferable license to download and use the product for your personal use only.
GDPR and Data Protection
Data Collection and Use: Colour Wellness collects personal data such as names, email addresses, and images necessary for the colour analysis service. We handle this data in compliance with the EU General Data Protection Regulation (GDPR).
Your Rights: You have the right to access, correct, or delete your personal data at any time. You also have the right to withdraw consent for the use of your data. However, please note that withdrawal of consent may affect our ability to provide services to you.
Data Storage and Security: Your personal data will be stored securely and will not be shared with third parties without your explicit consent, except as required by law.
Disclaimer of Results While Colour Wellness strives to provide accurate and personalized color analysis based on professional methods, results may vary. The recommendations provided should be considered as suggestions. Colour Wellness is not liable for dissatisfaction or any adverse outcomes that may result from following the analysis.
Indemnity By using our services, you agree to indemnify and hold Colour Wellness harmless from any claims, liabilities, losses, or damages, including legal fees, arising from your use of our services and recommendations.
Use of Photos or Testimonials (with Consent) With your consent, Colour Wellness may use before-and-after photos, feedback, and testimonials for marketing purposes. Your personal information will not be disclosed without prior consent.
Cancellation and Rescheduling Policy Clients may cancel or reschedule their appointment up to 48 hours in advance. Cancellations made within 48 hours of the appointment will incur a 50% cancellation fee. No-shows will not be refunded.
Governing Law and Dispute Resolution These Terms and Conditions are governed by the laws of Denmark. Any disputes arising out of or in connection with the use of Colour Wellness services will be resolved through mediation or arbitration.
Amendments Colour Wellness reserves the right to amend these Terms at any time. Clients will be notified of any significant changes, and continued use of our services or products constitutes acceptance of the updated Terms.
Acceptance of Terms By booking and using our services or purchasing our digital products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.